SHIPPING AND RETURNS
Fine Art Prints
Loupe ships print orders in the contiguous United States(excluding Hawaii and Alaska). We are unable to ship to APO/FPO and P.O. Boxes. For print orders outside of the US, contact us directly at firstname.lastname@example.org. Special orders shipped outside the contiguous US are final sale and designated non-returnable.
In the unlikely event that your fine art print arrives damaged, please contact us immediately (within 24 hrs) about any issues with an original art sale or fine art print purchase. If there is a problem with your fine art printing quality or think it arrived damaged, write: email@example.com
Please allow 2-3 weeks for the custom fine art printing and free delivery of your order.
We ship in the contiguous United States (excluding Hawaii and Alaska). We are unable to ship to APO/FPO and P.O. Boxes.
Some pieces will be shipped by UPS in a protective lined Airfloat Systems StrongBox, a trusted leader in art and antique packaging. Larger pieces will be handled through our fine art shipping partner. For all items, the customer or a designated representative must be available to receive and sign for delivery at the destination address and time coordinated.
Depending on the size and shipping method, your original art piece could take up to 3-4 weeks to transport. You will receive follow-up shipping details from Loupe after the initial order confirmation, informing you whether your artwork will be shipping from UPS or our fine art shipping partner. Customers will then receive tracking information via email within 10 business days of purchase. Customers purchasing larger pieces requiring fine art shipping service will be contacted directly by our fine art shipping partner to arrange for a scheduled delivery date and time.